Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather details you voluntarily share. This includes your name, company name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though these are handled securely by our payment partners.

For our corporate clients, we may also collect additional business information such as company registration details, preferred delivery times, and budget considerations to tailor our service to your needs.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this information to improve site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill floral orders and deliver excellent customer support. This includes processing orders, coordinating deliveries, sending order confirmations, and following up to ensure satisfaction with our service.

• Process and fulfill your flower orders and gift arrangements
• Communicate about order status and delivery timing
• Provide customer support and respond to inquiries
• Enhance our services based on your feedback and preferences
• Send relevant updates about our services (with your consent)
• Keep records for business and legal compliance purposes

We also use aggregated, non-personal data to understand market trends and refine our operations. For example, we might analyze which types of arrangements are most popular in different seasons to better plan our inventory.

With your explicit consent, we may share information about seasonal offerings, special promotions, or new services that could interest your business. You can opt out of these communications at any time by using the unsubscribe link in our emails or reaching out to us directly.

Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data stays within our business ecosystem and is shared only when necessary to provide our services or to meet legal obligations.

We collaborate with trusted service providers who assist us in delivering our services. This includes payment processors, delivery partners, and flower suppliers. These partners are contractually obligated to protect your information and use it only for the services they provide to us.

We may disclose your information if required by United Kingdom law, court orders, or government regulations. This includes compliance with GST rules, business licensing requirements, and other legal obligations affecting our operations in London and across United Kingdom.

Data Security and Protection

We take data security seriously and employ multiple layers of protection. Our systems use encryption for sensitive data transmission, secure servers for storage, and regular security updates to guard against threats.

We implement physical security measures to protect our office systems, and access to personal information is limited to employees who need it to perform their duties. Our team receives ongoing training on privacy practices and data handling.

Payment information is processed through secure, encrypted systems that follow industry standards. We do not store full credit card numbers on our systems—this information is managed by certified payment processors specializing in secure financial transactions.

While we maintain strong security measures, no system is completely immune to risk. We continuously monitor and update our security practices to address evolving threats and uphold the highest protection standards possible.

Your Rights and Choices

You have several rights regarding your personal information. You can request to view the data we hold, ask us to correct inaccurate information, or request deletion of your data where legally permissible.

• Access and understand how we use your personal information
• Request corrections to incorrect or outdated data
• Request deletion of your personal information (subject to business and legal requirements)
• Opt out of marketing communications while continuing to receive service-related messages
• Request details about how your data has been shared
• Submit complaints about our privacy practices

We retain your information only for as long as needed for business purposes and legal obligations. Order records are kept for accounting and warranty reasons, while marketing preferences remain until you request removal.

When we no longer require your information, we securely delete or anonymize it. Some data may be kept longer if required by United Kingdom business laws or for legitimate business interests like preventing fraud.

Cookies and Website Technology

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small files stored on your device that remember preferences and enable certain website features.

Essential cookies are necessary for the site to function properly – they enable basic navigation and access to secure areas. These cookies do not collect personal data and are automatically enabled when you use our site.

We use analytics cookies to learn how visitors interact with our site. This helps us identify popular content, optimize page performance, and improve user experience. This information is collected in aggregate form and does not identify individual users.

You can control cookie settings via your browser preferences. However, disabling certain cookies may affect some site features and your overall experience.

Business Transfers and Changes

If Neuroquanta Funds undergoes substantial business changes such as mergers, acquisitions, or asset sales, your personal information may be transferred as part of the transaction. We would inform you of such changes and ensure your data remains protected under privacy standards aligned with this policy.

In the unlikely event that we discontinue operations, we would ensure your personal information is either securely transferred to a successor business (with appropriate privacy protections) or securely deleted according to data protection best practices.

Updates to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When significant changes occur, we will notify you by email or post a notice on our website before they come into effect.

Minor updates for clarity or administrative purposes may be made without prior notice. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Children's Privacy

Our services are intended for businesses and adult consumers. We do not knowingly collect personal information from individuals under 18. If we learn that we have inadvertently gathered data from someone under 18, we will promptly remove that information from our systems.

Parents or guardians who believe we may have collected information from their child can contact us using the information below, and we will address the matter promptly.

International Data Considerations

Our primary operations are based in United Kingdom, and data is stored and processed within United Kingdom's jurisdiction. However, some of our service providers may process data internationally. When this happens, we ensure appropriate safeguards are in place to protect your information in line with applicable privacy laws.

We comply with United Kingdom data protection laws and regulations, including those related to business operations, financial transactions, and handling customer data. Our practices align with evolving privacy standards in United Kingdom's digital economy.